1) Documentum does not write word processors or other products, just the tools that support the business process. Sometimes a 3rd party product (like Workshare) can address shortcomings in other vendor products. Workshare allows you to compare and resolve multiple edits of a Word document. This would address the uissue of multiple users changing the same document at the same time. You do still have to think it through and edit the result. (Full disclosure: I do not work for Workshare.)

2) Regarding the Document Dwarfs (that hoard the gold in their secret C: drive) – Documentum allows you to check in the document and not release the lock. This saves the hassle of having to checkin/out in two operations. Yes it is only 1-2 extra mouseclicks but I’ve learned never to underestimate people’s laziness.

Your development team may be able to create a utility that runs on system startup (or shutdown or both) that scans the drive for checked out files and checks them in automagically if changed.

If your co-workers have to think about the process they are not thinking about their writing. Making it a no brainer makes everyone happier and more productive.